Terms & Conditions

Last Updated: January 2024.

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of the PP99AU website and platform ("Service"), including all related features, content, and services provided by PP99AU Pty Ltd ("we," "us," "our," or "Company"). By accessing, browsing, or using PP99AU in any manner, including the creation of an account, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any provision contained herein, you must immediately cease using our Service. Your continued use of PP99AU following any modifications to these Terms constitutes your acceptance of such changes. We reserve the right to modify these Terms at any time, and we will notify users of material changes via email or through prominent notice on our website. Your obligation to comply with updated Terms begins immediately upon notification.

2. Eligibility and User Requirements

2.1 Age and Legal Capacity

You must be at least eighteen (18) years of age to use PP99AU. By using our Service, you represent and warrant that you are of legal age and possess the legal capacity to enter into binding contracts under Australian law. If you are under eighteen years of age, you are strictly prohibited from creating an account, accessing our platform, or engaging in any gambling activities offered through PP99AU.

2.2 Jurisdiction and Residency

PP99AU operates in accordance with Australian gambling laws and regulations. While our Service is primarily available to Australian residents, we do not knowingly permit access from individuals located in jurisdictions where our Service would violate local laws. Users are responsible for ensuring their use of PP99AU complies with all applicable laws in their location.

2.3 Account Eligibility

You warrant that you have not been excluded from gambling activities by any Australian gambling regulator or self-exclusion program, including those administered through Gamblinghelp or similar state-based services. You must disclose any history of problem gambling or self-imposed gambling restrictions prior to creating an account.

3. Australian Gambling Law Compliance

3.1 Regulatory Framework

PP99AU operates under the regulatory oversight of Australian gambling authorities. Our operations comply with applicable state and territory gambling legislation, including but not limited to the Gambling Regulation Acts, Interactive Gambling Acts, and corresponding legislation in all Australian jurisdictions. PP99AU is licensed and authorized to conduct online gambling services in accordance with Australian law.

3.2 Game Legitimacy and Fairness

All games offered through PP99AU utilize certified random number generators (RNG) and meet the technical standards established by Australian gambling regulators. Our gaming platform is regularly audited by independent testing facilities to ensure compliance with fairness requirements and technical standards mandated under Australian gambling legislation. Results of all games are determined by chance through approved RNG systems, and no user action can influence game outcomes beyond the scope of standard gameplay mechanics.

3.3 Responsible Gambling Compliance

PP99AU acknowledges its obligations under the Interactive Gambling Act 2001 and corresponding state legislation regarding responsible gambling. We implement mandatory responsible gambling tools designed to protect users from problem gambling, including deposit limits, session time limits, loss limits, self-exclusion options, and reality check features. These tools are available to all users and can be accessed through account settings.

4. Account Registration and Management

4.1 Registration Requirements

To access gambling features on PP99AU, you must create an account by providing accurate, current, and complete information. Required information includes your full legal name, date of birth, residential address, email address, and contact telephone number. You agree to maintain the accuracy of this information and update it immediately if any details change. Providing false, misleading, or incomplete information may result in account suspension or permanent closure.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account username and password. You agree to accept responsibility for all activities that occur under your account, whether authorized by you or not. You must immediately notify us of any unauthorized access to your account or any security breaches. PP99AU is not responsible for losses resulting from unauthorized use of your account if you have failed to maintain adequate security measures.

4.3 Account Ownership

Accounts are non-transferable and remain the sole property of PP99AU. You may not sell, assign, or transfer your account to another person. Each person may maintain only one active account. Creating multiple accounts is prohibited and may result in forfeiture of funds and permanent account closure.

5. Funds and Financial Transactions

5.1 Deposit Methods

PP99AU accepts deposits through multiple methods including credit cards, debit cards, bank transfers, and approved digital payment platforms available in Australia. All deposit methods are subject to verification and security screening. We reserve the right to refuse deposits from certain payment methods or regions at our discretion.

5.2 Deposit Limits and Responsible Gambling

In compliance with Australian responsible gambling requirements, PP99AU implements mandatory deposit limits. Upon account creation, you will establish an initial daily, weekly, or monthly deposit limit. These limits can be decreased at any time but cannot be increased without a mandatory seven-day waiting period. This requirement is implemented to protect users from problem gambling.

5.3 Withdrawal Procedures

Withdrawal requests must be submitted through your account and processed within the timeframe specified by our payment processor, typically five to seven business days. Withdrawals must be requested to the same payment method used for deposits, except in circumstances where we determine alternative withdrawal methods are appropriate for security reasons. We reserve the right to verify your identity before processing withdrawal requests.

5.4 Minimum and Maximum Limits

PP99AU establishes minimum deposit amounts of AUD $10 and maximum deposit amounts in accordance with responsible gambling standards and our financial policies. Withdrawal minimums are AUD $20, with maximum single withdrawal amounts varying based on account verification status and regulatory requirements.

5.5 Currency and Conversion

All transactions on PP99AU are conducted in Australian Dollars (AUD). If you deposit funds in another currency, conversion fees will be applied at the current exchange rate determined by our payment processor.

6. Bonuses and Promotions

6.1 Bonus Terms

Any promotional bonuses, free spins, or welcome offers are subject to specific terms and conditions provided at the time of offer. Bonuses are not transferable and cannot be exchanged for real money unless specific wagering requirements are satisfied. Wagering requirements specify the amount that must be wagered before bonus funds or winnings derived from bonuses can be withdrawn.

6.2 Bonus Restrictions

Certain games may contribute differently toward wagering requirements, with some games potentially excluded entirely. PP99AU reserves the right to modify, suspend, or terminate any promotion at any time. Users engaging in suspected bonus abuse, including but not limited to collusion with other players or exploiting system errors, may forfeit bonuses and winnings.

6.3 Promotional Communication

By creating an account with PP99AU, you agree to receive promotional communications, including emails and SMS messages, regarding bonuses and offers. You may opt out of promotional communications at any time through your account settings or by contacting [email protected], although this may limit your access to time-sensitive offers.

7. Gambling Risks and Disclaimers

7.1 Nature of Gambling

Users acknowledge that gambling involves inherent risks and that losses are possible. PP99AU does not guarantee any winnings, and all gambling outcomes are based on chance. The house maintains a mathematical advantage in all games offered through our Service, and users should expect to lose money over time.

7.2 No Guarantees

PP99AU makes no warranties regarding outcomes or profitability. We do not guarantee that any user will win, and we expressly disclaim any implied warranty that gambling through our Service will result in financial gain. Users assume all risks associated with gambling.

7.3 Problem Gambling Support

If you believe you may have a problem with gambling, PP99AU strongly encourages you to seek help. Numerous support services are available, including Gambling Help Online, the National Problem Gambling Helpline (1800 858 858), and the Gambler's Help service in Victoria (1800 858 858). These services provide free, confidential support and are available twenty-four hours daily.

8. User Conduct and Prohibited Activities

8.1 Prohibited Conduct

Users agree not to engage in any of the following activities:

• Using the Service while under the influence of alcohol or drugs to the extent that judgment is.
• Accessing the Service through automated means, bots, or scripts without.
• Attempting to gain unauthorized access to PP99AU systems or other user.
• Engaging in fraud, collusion, or cheating in any form.
• Exploiting system errors or glitches for financial.
• Creating multiple accounts to circumvent limits or obtain multiple.
• Using the Service for money laundering or other illegal.
• Sharing account access with other.
• Harassing, threatening, or abusing other users or PP99AU.
• Posting inappropriate, defamatory, or offensive content on PP99AU.
• Conducting any activity that violates Australian law or gambling.

8.2 Consequences of Prohibited Conduct

PP99AU reserves the right to suspend or permanently close any account engaged in prohibited conduct. Additionally, PP99AU may forfeit all funds in the account, refuse to process withdrawals, and pursue legal remedies available under law.

9. Intellectual Property Rights

9.1 Ownership

All content on PP99AU, including but not limited to software, graphics, logos, trademarks, game designs, and text, is owned by or licensed to PP99AU and is protected by Australian and international intellectual property laws. You are granted a limited, non-exclusive license to access and use this content for personal, non-commercial purposes only.

9.2 Restrictions

You agree not to reproduce, distribute, modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on any PP99AU content without prior written authorization. You may not use our trademarks, logos, or branding without explicit written permission.

10. Limitation of Liability

10.1 Disclaimer

To the maximum extent permitted by Australian law, PP99AU disclaims all warranties, whether express or implied, regarding the Service. We do not warrant that the Service will be uninterrupted, error-free, secure, or free from viruses or malicious code.

10.2 Liability Caps

Except where prohibited by law, PP99AU's total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you have deposited with us in the preceding twelve months. Some Australian Consumer Law protections cannot be excluded, and this clause does not limit your statutory consumer rights.

10.3 Consequential Damages

PP99AU shall not be liable for any indirect, incidental, consequential, special, or punitive damages resulting from your use of or inability to use the Service, even if advised of the possibility of such damages.

11. Data Protection and Privacy

11.1 Data Collection

PP99AU collects personal information necessary to provide the Service, including name, address, contact details, financial information, and gambling activity records. This information is collected, used, and protected in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy.

11.2 Information Sharing

We may disclose personal information to payment processors, government agencies, gambling regulators, and law enforcement when legally required. We do not sell personal information to third parties for marketing purposes without your consent.

11.3 Security Measures

PP99AU implements industry-standard security measures to protect personal and financial information from unauthorized access. However, no online system is completely secure, and we cannot guarantee absolute security.

12. Self-Exclusion and Responsible Gambling Tools

12.1 Self-Exclusion Program

PP99AU provides a self-exclusion program allowing users to voluntarily exclude themselves from the Service for a specified period, ranging from one month to indefinitely. Once self-excluded, you will not be permitted to access your account, place bets, or make deposits during the exclusion period.

12.2 Other Responsible Gambling Tools

Users can set deposit limits, session time limits, loss limits, and request reality checks during gameplay. These tools are available through account settings and can be modified at any time, except deposit limits which cannot be increased for seven days.

12.3 Multi-Operator Self-Exclusion

PP99AU participates in the Australian self-exclusion registers, and users can request inclusion on these registers to prevent access to multiple gambling operators simultaneously.

13. Dispute Resolution

13.1 Complaints Procedure

Any complaints regarding PP99AU services should be submitted in writing to [email protected]. We will respond to complaints within ten business days. If you are dissatisfied with our response, you may escalate your complaint through our formal internal dispute resolution procedure.

13.2 External Dispute Resolution

If PP99AU fails to resolve your complaint to your satisfaction, you may lodge a complaint with the relevant Australian gambling regulator or seek assistance from the Gambling Help service in your state or territory.

14. Termination and Account Closure

14.1 Account Closure

You may request account closure at any time by contacting [email protected]. Upon closure, remaining funds will be refunded within ten business days. PP99AU reserves the right to close accounts that violate these Terms.

14.2 Effect of Termination

Upon account termination, all rights and obligations immediately cease, except that provisions regarding liability, intellectual property, and dispute resolution survive termination.

15. Amendments and Modifications

PP99AU reserves the right to modify these Terms at any time. Material modifications will be communicated to users via email or prominent notice on the website. Continued use of the Service following notification of changes constitutes acceptance of modified Terms.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Victoria, Australia, without regard to its conflict of law principles. Users submit to the exclusive jurisdiction of the Victorian courts for resolution of disputes.

17. Contact Information

For questions, complaints, or support, please contact us at [email protected] or visit our website. We aim to provide responsive customer service and assistance with any concerns regarding your PP99AU experience.

By using PP99AU, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.